Privacy Policy

Effective Date: February 09, 2026

Loon & Sturgeon ("we," "us," or "our") operates the website www.loonsturgeon.ca. This Privacy Policy describes how your personal information is collected, used, and shared when you visit our site, make a purchase, or interact with our blog.

We are committed to protecting your privacy in accordance with the British Columbia Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: When you access the Site via Squarespace, we automatically collect information about your device, including your IP address, browser type, time zone, and some of the cookies that are installed on your device.

  • Order Information: When you make a purchase or attempt to make a purchase through our store, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely through third-party processors like Stripe or PayPal), email address, and phone number.

  • Newsletter & Contact Information: If you subscribe to our newsletter or use our contact form, we collect your name and email address.

  • Blog Interactions: If you leave a comment on our blog, we collect the name you provide and your email address (if required by the comment settings).

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the information we collect to:

  • Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

  • Communicate with you regarding your orders or inquiries.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services (if you have opted into our newsletter).

  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Squarespace: Our Site is hosted by Squarespace. They provide the online e-commerce platform that allows us to sell our artwear to you. You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy.

  • Payment Processors: We use third-party payment processors to handle credit card info securely. We do not store your full credit card details on our servers.

  • Shipping Providers: We share your name and address with shipping carriers (such as Canada Post) to deliver your orders.

  • Compliance with Law: We may also share your Personal Information to comply with applicable laws and regulations, or to respond to a subpoena, search warrant, or other lawful request for information we receive.

4. COOKIES

Our website uses cookies to help our store function effectively and to understand site traffic. You can choose to disable cookies through your individual browser settings; however, this may affect your ability to use certain features of the store (like the shopping cart).

5. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. YOUR RIGHTS (BC PIPA & PIPEDA)

If you are a resident of British Columbia or Canada, you have the right to:

  • Access the personal information we hold about you.

  • Request that your personal information be corrected or updated.

  • Withdraw your consent for us to use your data (e.g., unsubscribing from a newsletter).

To exercise these rights, please contact us at the email address provided below.

7. SECURITY

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

8. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Privacy Officer at:

Loon & Sturgeon

Victoria, BC, Canada

Email: hello@loonsturgeon.ca